About / Quality Policy Statement

This is achieved by the following:

• If possible we will adapt to any special requirements needed by our customer through product reviews, modifications through communications with our customers and as quick as possible delivery time.
• By completing orders in an accurate and timely fashion.
• Customer satisfaction is monitored on an on-going basis through customer contact, customer complaints and follow-up on previous orders.
• This quality policy is used as a basis of discussion of the quality objectives.

CCS continually seeks customer feedback to evaluate the critical success factors of our business, namely

• The quality of our products
• The competitiveness of our pricing
• The performance of our delivery.
• The effectiveness of remedial actions and
• The overall level of customer satisfaction

CCS derives its profitability through sustained customer satisfaction and the dedication of our greatest asset, our employees.
This policy has been shared with all our employees who understand its importance and are committed to its application.

View our ISO Certification certificate here.